Heads of Patient Experience Network, Birmingham Thanking Wall
Show your appreciation to our amazing keyworkers during these challenging times.
To: Mandy Dawley and Val Higo from Humber Teaching NHS Trust
Heads of Patient Experience Network, Birmingham, Birmingham
Thank you Mandy and Val for sharing your Digital Storytelling Online Training at our opening session for the Storytelling Festival.
Lesley Goodburn
To: Cathy Walsh and the Digital Storytelling Team at CWP
Heads of Patient Experience Network, Birmingham, Birmingham
Thank you Cathy for sharing your Digital Storytelling work at the Hope Network Storytelling Festival. Thanks for your leadership and for your fabulous group of storytellers, who are working in partnership to create peoples digital stories.
Lesley Goodburn
To: Charlie Churchill
Heads of Patient Experience Network, Birmingham, Birmingham
Charlie, I wanted to thank you for your leadership with the Digital Patient Stories and sharing your story with the Hope Network Storytelling Festival. We were climbing those steps with you.
Lesley Goodburn
To: Jean Saunders
Heads of Patient Experience Network, Birmingham, Birmingham
Thank you for all your support in making sure the Hope Network has efficient admin that new members are welcomed. Your support and dedication makes sure that Network can grow and expand.
Lesley Goodburn
To: Rachel Sugarman
Heads of Patient Experience Network, Birmingham, Birmingham
As Rachel Sugarman moves from Lewisham and Greenwich to a new role, I wanted to say thank you from me for all the work you have done to improve the experiences of care for patients, Carers and Staff at your Trust. Also thank you from the wider Hope Network for all the questions, sharing and discussion at the meeting and webinars. Good luck in your new role.
Lesley Goodburn
To: Rachel Lovesy
Heads of Patient Experience Network, Birmingham, Birmingham
Thank you for all your fabulous work at Northampton District General Hospital working with patients, families and staff to improve experiences of care. Thanks for your work with the Hope Leadership Group too. Your leadership, commitment and enthusiasm has been much valued. Good luck in your new role and welcome Christine who will taking on your role in Northampton.
Lesley Goodburn
To: Lesley Goodburn
Heads of Patient Experience Network, Birmingham, Birmingham
Thank you for your support. You are helpful and supportive in a way that warms the heart.
Lola Shobo
To: Lorraine Wolfenden
Heads of Patient Experience Network, Birmingham, Birmingham
Thanks for starting this journey with me. I appreciate all your support.
Lola Shobo
To: Karen Taylor, Amrita Kulkarni, Sue Mitchell, Richard Chester and Lana Lee Jackson
Heads of Patient Experience Network, Birmingham, Birmingham
Thank you for being part of the Leadership Team and for your time, commitment and energy in supporting and steering the #HopeNetwork. Another great meeting this afternoon.
Lesley Goodburn
To: Louise Patmore and Sarah Higson
Heads of Patient Experience Network, Birmingham, Birmingham
Thanks for coming along to our Skills and Support Workgroup this morning. Great to see how much work we are doing to develop and support the network. #HopeNetwork
Lesley Goodburn
To: Ellie Coulbeck
Heads of Patient Experience Network, Birmingham, Birmingham
It has been a pleasure working with, and getting to know, Ellie Coulbeck. Over the last 12 months, Ellie has run the HOPE Health Inequalities Working Group and devised a programme to support professional development and learning across the network. This included organising and chairing three very well attended Lunch and Learn sessions. These lively sessions included an introduction to understanding inequality in healthcare, using patient experience data to improve care for people with protected characteristics and also, approaches to digital inclusion. Thanks very much Ellie – they were fab events.
Karen Taylor
To: Charlotte Augst
Heads of Patient Experience Network, Birmingham, Birmingham
Thanks to Charlotte Augst from National Voices for a brilliant contribution to the HOPE Digital Exclusion lunch and Learn yesterday. Charlotte's helpful insight and advocacy for patient-centred care, inclusion, co-production and CVS involvement in addressing inequality, was very inspirational. Thanks so much for your time and thoughtful contributions to reducing digital exclusion.
Karen Taylor
To: Dr Brin Hodgkiss
Heads of Patient Experience Network, Birmingham, Birmingham
Thanks to Dr Brin Hodgkiss from NHS Digital for his presentation and film, which were shared at the Digital Exclusion Lunch and Learn yesterday. His film of patient stories and their experiences of digital primary care during Covid-19 was very moving. It acted as a call to action; reminding us of the need to consider inclusion and communication for everyone who accesses healthcare. It was a fantastic contribution to the session. Thank you :)
Karen Taylor
To: Jessica Bush at Kings College Hospital
Heads of Patient Experience Network, Birmingham, Birmingham
Jessica, thanks for being part of the Hope Network. Good luck in your retirement and with your new role. Thanks for all the work you have done to improve experiences of care for patients and families, from everyone at the Hope Network.
Lesley Goodburn
To: All 650+ members of the Hope Network
Heads of Patient Experience Network, Birmingham, Birmingham
A huge thank you to everyone in the Heads of Patient Experience Network for all your commitment, hard work and your desire to improve experiences of care for patients, Carers and families receiving care and staff, who deliver that care. I am proud to be part of the most wonderful sharing and caring network. #HopeNetwork
Lesley Goodburn
To: Lesley Goodburn
Heads of Patient Experience Network, Birmingham, Birmingham
I'd like to personally acknowledge Lesley for her outstanding commitment to both patient experience and staff wellbeing, within healthcare.
James McLoughlin