Birtley Medical Group Thanking Wall
Show your appreciation to our amazing keyworkers during these challenging times.

To: Dr Saieshwar
Birtley Medical Group, County durham
Many thanks to Dr Saieshwar, for her prompt response and kind understanding of my recent surgery visit. I was very much impressed by the service, also for the helpfulness of the receptionists. Thank you
Theresa Eltringham
To: Karen
Birtley Medical Group, County durham
Have rang twice recently and got Karen, pleasant lady and helpful. Many thanks to all the behind the scenes staff.
Lynne Birkett
To: Danielle Miller
Birtley Medical Group, County durham
Quick response to my e consult this morning, very helpful and professional. Called in as requested after lunch and a urine sample tested, prescription issued. Well done and thanks
Lynne Birkett
To: Pharmacy and Reception
Birtley Medical Group, County durham
A few times I’ve had to order repeat medication as a matter of urgency - my fault that I was late in placing the order because two medications need to be ordered a week between each other, but the member of staff was very helpful and understanding. I’ve always managed to get the order extremely quickly, delivered by Vigo Pharmacy.
Valerie Beal
To: Mikaela Gowland
Birtley Medical Group, County durham
Mikaela took the time to make a distressed patient in the waiting room feel calm and comfortable today. She showed real care and compassion.She is an asset to the surgery.
Anonymous
To: Birtley Medical Receptionists
Birtley Medical Group, County durham
This morning I rang as my little boy had ear ache, an appointment was made for him straight away to be seen. While we were sitting in the waiting room the staff saw and heard how upset my little boy was and went to see if the nurse was ready to see him. Thank you nurse I was extremely grateful as he suffers from febrile convulsions so if it was left could have been a lot worse, especially over a weekend
Carly Gowland
To: Dr Naomi Miller-Biot
Birtley Medical Group, County durham
Dr Naomi is kind, trustable and very considerate. A very good example to be followed.
Carlos Neves
To: Naomi Miller-Biot
Birtley Medical Group, County durham
Fantastic and caring doctor, she did everything and more to help us and kept us updated . She was so helpful. Thank you so much
Anita Bowman
To: Kate Young
Birtley Medical Group, County durham
Kate was a calming, friendly and incredibly reassuring voice of reason during an appointment following a life changing diagnosis. An absolute star and a huge credit to the surgery.
Anonymous
To: Birtley Medical Group
Birtley Medical Group, County durham
To all the hard working, selfless staff at Birtley Medical Group, a huge thank you for all your dedication and continued hard work in helping to look after our patients and each other. You truly are an inspirational bunch!
Anonymous
To: All Staff
Birtley Medical Group, County durham
Welcome to TAP and we look forward to sharing gratitude with your staff and community.
Ann Shaw