Birtley Medical Group Thanking Wall

Show your appreciation to our amazing keyworkers during these challenging times.

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To: Reception Team and Dr Davidson
Birtley Medical Group, County durham

After an allergic reaction, I rang for a home visit this morning after a shaky start with the call system regarding times to call for appointments and home visits I was eventually steered in the right direction, and after a consultation with Dr Davidson who prescribed the appropriate medication which was organized for delivery, as I am housebound, a busy buy which deserves a big well done for the team.

Anonymous

To: Danielle Miller
Birtley Medical Group, County durham

Super super helpful, one of the best health professionals ever!

Anonymous

To: Alison Ratrick
Birtley Medical Group, County durham

Thank you for your help today.

Stephen Flynn

To: Nurse practitioner (lady)
Birtley Medical Group, County durham

You spoke to me yesterday 27/11 at about 2pm. Absolutely the most caring, professional person. You listened and gave me advice and options for my problems. Thank you so much I felt cared for.

Yvonne Hogg

To: Dr Saieshwar
Birtley Medical Group, County durham

Many thanks to Dr Saieshwar, for her prompt response and kind understanding of my recent surgery visit. I was very much impressed by the service, also for the helpfulness of the receptionists. Thank you

Theresa Eltringham

To: Danielle Miller
Birtley Medical Group, County durham

Quick response to my e consult this morning, very helpful and professional. Called in as requested after lunch and a urine sample tested, prescription issued. Well done and thanks

Lynne Birkett

To: Karen
Birtley Medical Group, County durham

Have rang twice recently and got Karen, pleasant lady and helpful. Many thanks to all the behind the scenes staff.

Lynne Birkett

To: Pharmacy and Reception
Birtley Medical Group, County durham

A few times I’ve had to order repeat medication as a matter of urgency - my fault that I was late in placing the order because two medications need to be ordered a week between each other, but the member of staff was very helpful and understanding. I’ve always managed to get the order extremely quickly, delivered by Vigo Pharmacy.

Valerie Beal

To: Mikaela Gowland
Birtley Medical Group, County durham

Mikaela took the time to make a distressed patient in the waiting room feel calm and comfortable today. She showed real care and compassion.She is an asset to the surgery.

Anonymous

To: Birtley Medical Receptionists
Birtley Medical Group, County durham

This morning I rang as my little boy had ear ache, an appointment was made for him straight away to be seen. While we were sitting in the waiting room the staff saw and heard how upset my little boy was and went to see if the nurse was ready to see him. Thank you nurse I was extremely grateful as he suffers from febrile convulsions so if it was left could have been a lot worse, especially over a weekend

Carly Gowland

To: Dr Naomi Miller-Biot
Birtley Medical Group, County durham

Dr Naomi is kind, trustable and very considerate. A very good example to be followed.

Carlos Neves

To: Naomi Miller-Biot
Birtley Medical Group, County durham

Fantastic and caring doctor, she did everything and more to help us and kept us updated . She was so helpful. Thank you so much

Anita Bowman

To: Kate Young
Birtley Medical Group, County durham

Kate was a calming, friendly and incredibly reassuring voice of reason during an appointment following a life changing diagnosis. An absolute star and a huge credit to the surgery.

Anonymous

To: Birtley Medical Group
Birtley Medical Group, County durham

To all the hard working, selfless staff at Birtley Medical Group, a huge thank you for all your dedication and continued hard work in helping to look after our patients and each other. You truly are an inspirational bunch!

Anonymous

To: All Staff
Birtley Medical Group, County durham

Welcome to TAP and we look forward to sharing gratitude with your staff and community.

Ann Shaw

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