Birtley Medical Group Thanking Wall
Show your appreciation to our amazing keyworkers during these challenging times.
![-](/_next/image/?url=https%3A%2F%2Ftap-static-assets.s3.eu-west-2.amazonaws.com%2Forganisation%2Flogo%2F281728d1-44aa-406a-b6ef-aa11aee1b802.jpeg&w=640&q=75)
To: Joanne
Birtley Medical Group, County durham
Spoke to Joanne who answered the phone quickly. She was very helpful, polite, and sympathetic to my query and made an appointment to be seen by an out-of-hours GP. Fantastic service, an asset to your team.
Kathryn Stobbart
To: Birtley Medical Centre
Birtley Medical Group, County durham
Excellent service from online econsult. Receptionist phoned the following morning and invited me to an appointment that day. Only waited 5 minutes to be seen by Dr Nicholson. Excellent service from all.
Sandra Guy
To: Dr Murtuza S Zair
Birtley Medical Group, County durham
Dr Zair went above and beyond with his service, providing me with the appropriate referral and follow-u. A credit to the NHS.
James Hunton
To: Dr. Watson
Birtley Medical Group, County durham
Many thanks for your support last night, it was very much appreciated.
Michael Wall
To: Alison Raistrick
Birtley Medical Group, County durham
Alison you saw me last week and administered a steroid injection to my knee. For years I have struggled with pain/stiffness and lack of mobility. You have improved my pain by 90% and I thank you so much for your professionalism and care.
Yvonne Hogg
To: Reception Team and Dr Davidson
Birtley Medical Group, County durham
After an allergic reaction, I rang for a home visit this morning after a shaky start with the call system regarding times to call for appointments and home visits I was eventually steered in the right direction, and after a consultation with Dr Davidson who prescribed the appropriate medication which was organized for delivery, as I am housebound, a busy buy which deserves a big well done for the team.
Anonymous
To: Danielle Miller
Birtley Medical Group, County durham
Super super helpful, one of the best health professionals ever!
Anonymous
To: Alison Ratrick
Birtley Medical Group, County durham
Thank you for your help today.
Stephen Flynn
To: Nurse practitioner (lady)
Birtley Medical Group, County durham
You spoke to me yesterday 27/11 at about 2pm. Absolutely the most caring, professional person. You listened and gave me advice and options for my problems. Thank you so much I felt cared for.
Yvonne Hogg
To: Dr Saieshwar
Birtley Medical Group, County durham
Many thanks to Dr Saieshwar, for her prompt response and kind understanding of my recent surgery visit. I was very much impressed by the service, also for the helpfulness of the receptionists. Thank you
Theresa Eltringham
To: Danielle Miller
Birtley Medical Group, County durham
Quick response to my e consult this morning, very helpful and professional. Called in as requested after lunch and a urine sample tested, prescription issued. Well done and thanks
Lynne Birkett
To: Karen
Birtley Medical Group, County durham
Have rang twice recently and got Karen, pleasant lady and helpful. Many thanks to all the behind the scenes staff.
Lynne Birkett
To: Pharmacy and Reception
Birtley Medical Group, County durham
A few times I’ve had to order repeat medication as a matter of urgency - my fault that I was late in placing the order because two medications need to be ordered a week between each other, but the member of staff was very helpful and understanding. I’ve always managed to get the order extremely quickly, delivered by Vigo Pharmacy.
Valerie Beal
To: Mikaela Gowland
Birtley Medical Group, County durham
Mikaela took the time to make a distressed patient in the waiting room feel calm and comfortable today. She showed real care and compassion.She is an asset to the surgery.
Anonymous
To: Birtley Medical Receptionists
Birtley Medical Group, County durham
This morning I rang as my little boy had ear ache, an appointment was made for him straight away to be seen. While we were sitting in the waiting room the staff saw and heard how upset my little boy was and went to see if the nurse was ready to see him. Thank you nurse I was extremely grateful as he suffers from febrile convulsions so if it was left could have been a lot worse, especially over a weekend
Carly Gowland
To: Dr Naomi Miller-Biot
Birtley Medical Group, County durham
Dr Naomi is kind, trustable and very considerate. A very good example to be followed.
Carlos Neves
To: Naomi Miller-Biot
Birtley Medical Group, County durham
Fantastic and caring doctor, she did everything and more to help us and kept us updated . She was so helpful. Thank you so much
Anita Bowman
To: Kate Young
Birtley Medical Group, County durham
Kate was a calming, friendly and incredibly reassuring voice of reason during an appointment following a life changing diagnosis. An absolute star and a huge credit to the surgery.
Anonymous
To: Birtley Medical Group
Birtley Medical Group, County durham
To all the hard working, selfless staff at Birtley Medical Group, a huge thank you for all your dedication and continued hard work in helping to look after our patients and each other. You truly are an inspirational bunch!
Anonymous
To: All Staff
Birtley Medical Group, County durham
Welcome to TAP and we look forward to sharing gratitude with your staff and community.
Ann Shaw