The Richmond Hill Practice, Colne Thanking Wall
Show your appreciation to our amazing keyworkers during these challenging times.

To: Helen Maddocks
The Richmond Hill Practice, Colne, Colne, lancs
I would like to thank Helen for her professional and empathetic work, she listens to you with empathy and that in itself can reassure a person who is dealing with health problems such as I am. I would love for there to be a Helen Maddocks on the other end of the phone or at the surgery, thank you so much, Helen
Stuart Tunstill
To: Nurse Helen Maddox
The Richmond Hill Practice, Colne, Colne, lancs
Helen, please accept my sincere thanks for your swift actions regarding my recent appointment with you. I was seen 3 days later at the breast clinic. After I already had had 2 appointments with doctors. You were the only one who took it seriously and took immediate action. And I appreciated it very much as I was really worried and the problem had gone on for some weeks. You were honest professional and very kind. You truly are a fantastic nurse and an absolute credit to Richmond Hill practice .
Lindsay Sumner
To: reception Team
The Richmond Hill Practice, Colne, Colne, lancs
Thank you for always trying to sort an appointment when needed
Vicki Hollingsworth
To: Tina
The Richmond Hill Practice, Colne, Colne, lancs
Always being helpful and friendly
nicola Dixon
To: The doctors and reception staff
The Richmond Hill Practice, Colne, Colne, lancs
Gone above and beyond to work together to get me an appointment and sick note following a little break in my mental health, all staff were supportive, and communication regarding what I needed them was amazing
Sarah Watson
To: Repeats
The Richmond Hill Practice, Colne, Colne, lancs
Thank you for your swift reponse!
Anonymous
To: Everybody involved
The Richmond Hill Practice, Colne, Colne, lancs
Thanks for sorting my repeat prescription request.
Jackie Woods
To: Claire Pringle
The Richmond Hill Practice, Colne, Colne, lancs
Thanks Claire. For checking my air and for being there. Thanks again... Claire
Anonymous
To: Receptionist
The Richmond Hill Practice, Colne, Colne, lancs
Thanks for making ordering repeat prescriptions simple.
Richard Hardy
To: Sheila
The Richmond Hill Practice, Colne, Colne, lancs
Thanks for being you Xx
Harry Hancock
To: All
The Richmond Hill Practice, Colne, Colne, lancs
Thank you very much for this service, much appreciated
Anonymous
To: Receptionist
The Richmond Hill Practice, Colne, Colne, lancs
Always happy to help.
Tina Not sure
To: Repeat prescription staff and reception staff thanks
The Richmond Hill Practice, Colne, Colne, lancs
Thanks to all on reception and repeats perceptions and doctors at Richmond Hill Pactice, Colne
Tracey ann Green
To: All
The Richmond Hill Practice, Colne, Colne, lancs
Perfect - keep up the good work
Anonymous
To: Dr Brooke
The Richmond Hill Practice, Colne, Colne, lancs
I have had an appointment twice over the phone with Dr Brooke for 2 different things. She listens to me and explains things thoroughly so I am clear on everything. She doesn't rush the appointment and I can ask questions and I get clear replies back. I have never met her in person but I have felt at ease having consultations with her over the phone .
Lindsay Sumner
To: Everybody
The Richmond Hill Practice, Colne, Colne, lancs
It is perfect. It's a difficult job you are all doing
Anonymous
To: Tina and her colleagues in Reception
The Richmond Hill Practice, Colne, Colne, lancs
Calm, helpful and professional at all times. This is despite all the pressure and on going changes throughout these difficult times
Joyce Leighton Gardiner
To: Lisa at reception, great doctors, Richmond Hill great team
The Richmond Hill Practice, Colne, Colne, lancs
Absolutely on point very helpful in struggling times.
Keith Smith
To: Staff at Richmond Hill
The Richmond Hill Practice, Colne, Colne, lancs
Thank you to all the staff at Richmond Hill especially the prescription department. I'm truly appreciative of what you all do. Thank you
Nicola Reilly
To: Dr Ali
The Richmond Hill Practice, Colne, Colne, lancs
Thank you for taking the time to ring me out of the blue and organising an X-ray. I was not expecting a phone call. I know how stretched services are so it shows how much people care when they go above and beyond. Thank you
Anonymous