To: Andrea and Kay, Reception
The Adam Practice - Poole Surgery, Poole
A huge thank you to the 2 ladies who went above and beyond to sort my blood appointment. They are truly a credit to your surgery and they made a bad situation so much more bearable. I really appreciate it.
To: Everyone
West End Medical Practice, Morecambe, Morecambe
I moved from Manchester to Morecambe a few years ago and obviously had to join a doctors and I've had 3 moments where I've needed you and every time you have got me in on the same day. That's care and amazing service and so lovely. It means so much so I wanted to thank you as you are all brilliant.
To: Tim Winch, Audiology Dept, Bexhill hospital
Bexhill Hospital, Bexhill-on-Sea
We really appreciated your friendly welcome! You listened to our concerns & took time to explain how you could help Keith improve his hearing, by adjusting the hearing aids etc. Such excellent service .
We are deeply grateful for your exceptional care. Many thanks
Keith & Linda Allen
To: Everyone at Richmond Hill Practice
The Richmond Hill Practice, Colne, Colne, lancs
You always work so hard working and cumulative staff always friendly and ready to make life easier and more. Thank you
To: Zoe Woods, Clinical Lead Physiotherapist
Allied Health Professionals Suffolk, Suffolk
Zoe is an absolutely outstanding medical professional. I have long standing inflammatory arthritis and had serious problems with my neck and knees in the past couple of years. I saw Zoe for both these issues and after doing the exercises she gave me over a period of time, I experienced complete relief of my symptoms. It was improved my quality of life hugely. Before, the headaches I had were completely debilitating, as was finding things like climbing the stairs difficult. I am so grateful for these things.
But in addition to these problems, I have had other unexplained issues. Neurological symptoms and very painful nerve pain. I couldn’t believe how many illnesses I had! I talked to Zoe and asked if anything could be linking all my health problems. She checked a MRI scan and found something which could have been easily missed. She has now referred me to the Spinal Team and I am now hopeful that a missing link might be found for all my health problems. I hear Zoe is leaving and I will miss her very much. Her professional expertise, diligence, and ability to listen to and help patients is second to none.
To: Dr Britton and Dr Chapman
The Adam Practice - Heath Cottage Surgery, Lytchett matravers
I would like to thank you for the support and care that you showed me and my family after the death of my father on 25th October 2024. I received a personal text from Dr Britton ten minutes after I informed the surgery of my dad's death; Dr Chapman showed compassion and love to myself and my mum, and when we had a face-to-face consultation three days later; We received a sympathy card from The Adams Practice. The staff went 'above and beyond' as they treated us with care and compassion and this was very much appreciated.
To: Karen on Reception & Doctor Shrestha
The Adam Practice - Poole Surgery, Poole
I visited Surgery this afternoon. Karen in reception was excellent - friendly & very helpful. I saw Dr Shrestha for only the 2nd time & he is destined for the top. Probably the best doctor I have seen in the past 50 years - he listens and then explains as much as he can. I definitely recommend him.
To: Dr Lynne Harness
Birtley Medical Group, County durham
Dr Harness was the most thorough and attentive doctor I've ever seen! Absolutely amazing at her job. Thank you so much.
To: Stephanie Fulton
Birtley Medical Group, County durham
Stephanie recently handled my eConsult and then took bloods at a later appointment. She was very professional and caring. Thanks for a great service.
To: Nurse Practitioner
Birtley Medical Group, County durham
I believe that not all patients need to see a doctor. I have had a few occasions where I have seen a nurse practitioner, who on every occasion have sorted my problems in a very professional way. Thank you, nurses.
To: Danielle Miller
Birtley Medical Group, County durham
Thanks for everything.
To: I believe her name was Sharon
The Adam Practice - Hamworthy Surgery, Poole
Sharon did a blood test for me today. She was really friendly and kind and it was the most gentle blood taking I've ever experienced. Thank you 😊
To: Dr Susan Jones
York Bridge Surgery, Morecambe, Morecambe
Thank you so much for your patience and kindness yesterday. I felt really listened to!
To: Alastair Parkinson
Newcastle Hospitals NHS Trust, Newcastle Upon Tyne
Ali - thanks for all the support with patient and staff experience data and intelligence, particularly over the last 3 months.
To: NHS Gastro and Colonoscopy Department
Blackpool Victoria Hospital, Blackpool
I'd like to say a big thank you to all the staff involved with my care on 22nd October. I'm elated with the news I have no stomach or colon cancer. Thank you
To: Dr Zair
Birtley Medical Group, County durham
I had the very good fortune to have a telephone appt after some blood tests with Dr Zair, who then made a face to face appt for his next clinic in two days time. He is certainly very thorough and wanted to help resolve the problem, not only that he is very kind and polite and, above all, professional. A real asset to the practice and I hope he feels happy there. Thank you so much.
To: Dr Chimbwanda
The Adam Practice - Hamworthy Surgery, Poole
A huge thanks to Dr Chimbwanda. He was amazing with my daughter who has ASD and a fear of doctors. He provided excellent care and was very patient despite being so busy.
To: Dr Green
The Adam Practice - Upton Surgery, Poole
Thanks so much for your time today. Really feel like things are going to get better. Thanks so much
To: Dr Green
The Adam Practice - Upton Surgery, Poole
Thank you so much for such a holistic assessment of my husband today and for taking the time to really listen to us. I can’t tell you what a relief it is for someone to really listen.
To: To Kerry (Line Manager) and Mel
The Adam Practice, Lifeboat Quay, Poole
Many thanks to Kerry and Mel at Lifeboat Quay for sorting out an appointment booking problem that happened in early October and quickly arranging replacement appointments for me in quick time.
