To: Ward 33 York hospital
York District hospital, York and Scarborough NHS, York
Thanks for all your support and help over the last month, you are truly appreciated.
To: Hamworthy Reception Ladies
The Adam Practice - Hamworthy Surgery, Poole
Wanted to thank the kind reception staff at Hamworthy for always doing a super job. You are always so busy but on each visit you have been so helpful and patient, and always have a smile! I think you all deserve a payrise for the work you do, the Adam Practice is lucky to have you. Well done ladies and thank you again
To: Bedford hospital
Bedford hospital, Bedford
I want to thank the staff at Bedford Hospital and particularly Harpur Ward for the superb care my mum got during her stay recently.
Everyone treated her with care and compassion swiftly and sensitively until her discharge.
To: Chloe Finnamore
Morecambe Health Centre, Morecambe
Thank you for believing me when everyone else didn't. For trying when everyone else failed. Thank you.
To: Danielle Potter, Torbay Hospital, Torquay
Torbay Hospital, Torquay
Whilst recently being a patient at Torbay Hospital and awaiting an x-ray I couldn't fail to notice a porter's outstanding care toward an elderly lady who was on a mobile stretcher awaiting treatment.
I now know the porter's name to be Danielle Potter.
The genuine and warmness of care she portrayed was actually quite moving. To the point where I'm taking time out to heap praise.
To: Tina
The Richmond Hill Practice, Colne, Colne, lancs
Tina has been brilliant at helping me solve problems at this very distressing time. She is very efficient, helpful and friendly. She goes the extra mile for you. Don't know what I would have done without her!
To: Dr Green
The Adam Practice - Hamworthy Surgery, Poole
Dr Green was excellent with my baby this week, she was calm, diligent and helped keep my baby interested and calm when he was feeling very unwell. Thank you for your excellent care.
To: Nurse Hannah and Dr Poon
The Adam Practice - Upton Surgery, Poole
Dr Poon has been incredible recently, really listening to the problems I was having and not brushing them off as something that would get better. She listened to my concerns about what we could do and left me feeling heard, empowered and like she actually wanted to help.
When I had a flare up in symptoms I had a call booked really quickly after a Klinik submission and had a phone call with nurse Hannah. I came away from the phone call crying because she was just so super nice and caring and understanding. The only words I’ve been able to use to describe the feeling is I felt like I had been wrapped in a massive hug through the phone to comfort and show she cared (and I don’t like being touched so this is big).
I genuinely cannot thank these two superstars enough.
To: Louis (Hygienist) and Phil (Dentist)
Portmore Dental, Weybridge, Surrey
Thank you both so much for being amazing with my young son Jacob this morning! You are both wonderful!
14th Feb
To: The Whole Practice!
The Richmond Hill Practice, Colne, Colne, lancs
As always, a very helpful and efficient response. Thank you!!
To: Dr Owen
The Adam Practice - Hamworthy Surgery, Poole
Thank you Dr Owen for being so calm and relaxed with my son last week. He has had a worrying time and Dr Owen was great with him. Thank you so much
To: Dr Oxley
The Adam Practice - Poole Surgery, Poole
Thank you so much to my GP Dr Oxley for his support and speed of service after my recent ovarian cyst diagnosis. My MRI came back clear. Thank you so much.
To: Emma, reception
The Adam Practice - Upton Surgery, Poole
Thank you for personally guiding me through the Klinik system which resulted in an immediate appointment with Dr Moore, Emma is always helpful and emphatic.
To: Dr Shiddo
The Adam Practice - Hamworthy Surgery, Poole
A huge thank you to Dr Shiddo who made a big breakthrough for us this week with some blood test results. It really made me feel seen and heard. He does a great job and thank you.
To: Lorna Mutch
Greater Manchester Mental Health, Wigan
Couldn't have asked for a better therapist than Lorna. She's helped me start to turn my life around and been the exact support system I believe the system is designed to provide.
To: Dr Poon
The Adam Practice - Upton Surgery, Poole
Dr Poon has supported me for the last year almost, with my diagnosis of ME. She was one of the only people to truly listen and take my symptoms seriously. She reassured me time and time again and nothing was ever too much. Although my life is different now I’ll be forever grateful for her listening and supporting me and giving me the advice to make things feel a little easier!
To: Dr Gadi Shalom
Chapelford Medical Centre, Warrington
I am eternally grateful that you quickly identified my medical issue. The medication has turned my life around from misery to happiness. And for you to say that it was your privilege to help me. Thank you so much.
To: Dr Lisa Brook and Dr Harriet
The Richmond Hill Practice, Colne, Colne, lancs
Thank you so much for your prompt response to my health issue earlier this week and referring me direct to hospital for treatment for cellulitis on my nose. I was admitted and hospital team full of praise for fact you took this action. Two days of IV and am on the mend. Grateful x
To: Receptionist with blond hair
The Richmond Hill Practice, Colne, Colne, lancs
Thanks for responding to my health issue on Tuesday and referring me through to a clinician. Whilst waiting I watched you deal with many other patients and your professional manner and calm approach is to be recognised....well done.. excellent customer service
To: Ellen Druce
Greater Manchester Mental Health NHS Foundation Trust, Manchester
I don't want to say too many words and risk trivialising their meaning so I will just say this - Ellen is an invaluable asset to NHS mental health services. It was almost scary how quickly she came to understand the critical situation my loved one was in and saved him in acute crisis from one contact while other services were bouncing him between themselves because he has dementia and newly onset psychotic mental health crossover and forget there was a patient in the middle of it and me, his carer. Ellen didn't miss anything and coordinated everyone to take notice and listen. If she could be cloned the world would be one that promotes kindness and hope.