To: Danielle Miller
Birtley Medical Group, County durham
Thanks for everything.
To: I believe her name was Sharon
The Adam Practice - Hamworthy Surgery, Poole
Sharon did a blood test for me today. She was really friendly and kind and it was the most gentle blood taking I've ever experienced. Thank you 😊
To: Dr Susan Jones
York Bridge Surgery, Morecambe, Morecambe
Thank you so much for your patience and kindness yesterday. I felt really listened to!
To: Alastair Parkinson
Newcastle Hospitals NHS Trust, Newcastle Upon Tyne
Ali - thanks for all the support with patient and staff experience data and intelligence, particularly over the last 3 months.
To: NHS Gastro and Colonoscopy Department
Blackpool Victoria Hospital, Blackpool
I'd like to say a big thank you to all the staff involved with my care on 22nd October. I'm elated with the news I have no stomach or colon cancer. Thank you
To: Dr Zair
Birtley Medical Group, County durham
I had the very good fortune to have a telephone appt after some blood tests with Dr Zair, who then made a face to face appt for his next clinic in two days time. He is certainly very thorough and wanted to help resolve the problem, not only that he is very kind and polite and, above all, professional. A real asset to the practice and I hope he feels happy there. Thank you so much.
To: Dr Chimbwanda
The Adam Practice - Hamworthy Surgery, Poole
A huge thanks to Dr Chimbwanda. He was amazing with my daughter who has ASD and a fear of doctors. He provided excellent care and was very patient despite being so busy.
To: Dr Green
The Adam Practice - Upton Surgery, Poole
Thanks so much for your time today. Really feel like things are going to get better. Thanks so much
To: Dr Green
The Adam Practice - Upton Surgery, Poole
Thank you so much for such a holistic assessment of my husband today and for taking the time to really listen to us. I can’t tell you what a relief it is for someone to really listen.
To: To Kerry (Line Manager) and Mel
The Adam Practice, Lifeboat Quay, Poole
Many thanks to Kerry and Mel at Lifeboat Quay for sorting out an appointment booking problem that happened in early October and quickly arranging replacement appointments for me in quick time.
To: Mrs Ann Pearce
The Adam Practice, Lifeboat Quay, Poole
Just a big thank you to Ann who regularly takes my blood samples at Lifeboat Quay, she is so helpful and makes the visit a pleasant experience and is in my opinion a credit to The Adam Practice.
To: Alistair, Advanced Practitioner
Morecambe Health Centre, Morecambe
Thank you Alistair for coming out to see my mum yesterday after she had a fall, I spoke to you before the visit and you were so kind and reassuring and understanding. And during the visit you engaged so well with my mum and checked her over so thoroughly, we really appreciated it. You are a credit to your profession. Pauline
To: Helen and Clare at Poole Port, vaccination on 9/10/2024
The Adam Practice - Upton Surgery, Poole
Thank you Helen and Clare for excellent service for combining our flu and Covid vaccine in a single visit today.
Gill and John Webb
To: Receptionist
Adam practice (Longfleet), Poole
The receptionist is always kind and understanding and treats each person as an individual. Super helpful
To: Whoever reads the EConsult messages and deals with them
Birtley Medical Group, County durham
I did an EConsult yesterday evening and had a phone call before 9am this morning by a Nurse Practitioner and my problem was dealt with straight away - many thanks.
To: Dr Lorna Davidson
Birtley Medical Group, County durham
I would like to say a massive thank you Dr Lorna Davidson. You make me feel like there is hope in finding the cause of my issue and your determination to help is massively appreciated. Thank you.
To: Admin Team
The Adam Practice - Hamworthy Surgery, Poole
Thank you for your help with booking a room to see a patient. It can be tricky to find a place a young person is happy to meet and everyone was so helpful 😊
To: Keely (X Ray Department)
Pilgrim Hospital Boston, Boston
I was panicking so much about my upcoming MRI Scan. I turned up at the department to ask a couple of questions and Keely took a few minutes out of her day to explain the process and show me the scanner. Keely, you made the difference between me having this procedure and not. I can't thank you enough for allaying my fears today with your kindness and simply taking the time. ❤️. Zoe
To: Julie
The Adam Practice - Life Boat Quay Medical Centre, Poole
Julie the HCA at The Adam Practice - Life Boat Quay Medical Centre Poole has been outstandingly professional during our regular appointments. Thank you for your help Julie!
To: Staff Nurse, Cheryl, IAC Pilgrim
Pilgrim Hospital Boston, Boston
Thanks and respect to a busy and thirsty Nurse Cheryl who stopped for long enough to explain and reassure a wife about her poorly husband of nearly 50 years. Correcting previous communication issues whilst being honest yet kind. It takes skill, time, and experience to do this. Thank you.